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Yesterday I was driving about 4 hours from my parents to my house and stopped for gas about halfway. When I was inside buying snacks I saw a woman standing in front of my car looking really confused. I asked the cashier if she had talked with the woman, and she said she was in the store a few minutes earlier but didn't say anything. I figure she needs something, so as I walk back to my car I ask how she's doing and she says she just got a brand new car and couldn't figure out how to open the gas tank door as "they moved the button." Naturally, I offer to help so I walk over to her car and start with the simplest thing - "Have you unlocked your doors yet?" She says yes and hands me her key fob, which I click unlock a few times and push on the gas tank door and it doesn't pop open. I then go through the next logical step and check the floor by the driver door and find it up by where the drivers left knee is. I pull it and show her how to use it by closing the tank door, and allowing her to do the full process. She thanks me, pulls the pump out and starts pumping gas. I go along my way and drive the rest of the way to my destination for about 2.5 hours.
As I get home and unload everything, I start emptying my pockets and take out my phone, wallet, car keys. There's something else still in my pocket and as I pull it out and look at it, I see a key fob I am completely unfamiliar with and my heart sinks. I realize I inadvertently put the key in my pocket as I need to use my hands to try and find where the button was to open the gas tank! I have never felt so guilty as I can only imagine this older woman has been stuck at a gas station unable to start her brand new car she just bought.
I immediately called the gas station and they said they had not heard from anyone that was unable to start their car. So I hope she either didn't turn the car off and was able to drive home, or that since she had just purchased the car she had both key fobs they gave her and was able to continue driving without issue.
Luckily since the car was brand new, the key I did have still has the dealership keychain piece on it with the name and phone number. I called and described the situation to the person in the service department and from my description of the woman, and the fact she had just bought the car, they know who she is. Obviously they cannot send me her personal information, so I have just dropped the key in the mailbox to be sent to the dealership and they will return the key to her directly.
I will be including my phone# and a written apology, and will be offering to pay for any service fee she may have incurred if she was unable to drive the car and had to have it towed home.
This is easily the biggest TIFU moment of my life and I will never forget it.
TL;DR - A woman at a gas station didn't know how to open the gas tank cover. When I offered to help she handed me her keys to check if the doors are locked and I inadvertently left with them in my pocket.
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