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So this actually happened a few months ago, but the story just got brought up again and I wanted to share it with you all. I (26m) used to work at a major retail mobile phone network provider. I was a sales rep and we were having a friendly competition to sell air pods with iPhone upgrades. This older couple, maybe late 40's to mid 50's come in and they are looking to upgrade their iPhones. I walk through the newest iPhone models and discuss storage and all the works. After picking out the iPhones I help them with the upgrade and transfer, at this point the wife seemed to be antsy to leave and the husband was kind of a stonewall. Usually during the transfer process is where I try to pitch the air pods but the wife cut me off on any pitch before I could get past any sort of "would you be interested in". As the phones finish updating the husband asks something along the lines of "do you recommend any headphones?" Naturally I am excited by this perfec...