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Obligatory this happened today, and I am currently sitting on my couch on a Friday night questioning all my life choices. For context, I’m an intern. For the past few weeks, I’ve been dealing with a minor, non-blocking IT issue on my work laptop. After weeks of getting bounced around different support agents, IT remoted in today to try a new fix. Whatever they did catastrophically failed. I was suddenly completely locked out of my machine. I called local IT, and they told me they couldn't fix it until next week, meaning I couldn't do any work for the next four days. Enter the panic. I'm an intern, I want to prove myself, and being totally blocked from working stressed me out. I decided to write an urgent escalation email to the IT management team. I wanted to keep a paper trail, so I started typing my company's name into the CC bar, clicked the first suggested group that popped up, and hit send. Almost immediately, an IT admin pinged me: "Do not send...