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This happened almost a year ago, but I can't stop thinking about how insensitive I was. Also I'm using gender neutral language for identification purposes. My mom works for the city as a crossing guard. She was having issues with a child who would cross the street on their bike 1) without waiting for her, 2) without waiting for the road to be clear, and 3) not using the button that flashes the crossing lights. Since I had experience working as a crossing guard and knew the rules of the city better than my mom (I'm the one who recommended her for the job as I had been working there longer), I offered to help her. My initial thought was, "Maybe it's not the best idea to talk directly to the parents as you never know how the parents could react, especially when telling them 'hey, your kid is being a danger to themselves and others'." I also know from experience that parents don't tend to take crossing guards as seriously as any other authority fig...