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TIFUpate: allowing my coworker to set me up

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TIFU by destroying a man's 10 year streak of alcohol sobriety

I work as a waitress at a pretty busy venue. This evening we were chock-a-block busy for a solid couple of hours. In my section, I had a table of 6 gentlemen who were all mutual friends. One gentleman in particular ordered a Peroni Libera (the non alcoholic beer) with his meal.

Later on that evening the same man asked for another "Peroni" so I sent another through on my little electronic ordering system - not realising that this was the man who ordered the non-alcoholic one before.

I reckon about 30-40 minutes passed before the man came up to the front desk to talk to me. He starts to tell me that he was given the wrong beer & I came to the realisation he actually wanted the non-alcoholic one. He then proceeded to inform me that he "hasn't had a drink for 10 years" but now that's all gone to shit because I put through the wrong one. He became quite angry & he got very heated. I just felt a wave of shame & embarrassment wash over me as I continuously apologised.

I explained to him that it had been so busy & I should've double checked his order but it had really been an honest mistake. Even the man himself admitted he "didn't check the label" himself. I felt so terrible & it didn't help either that the man had an eastern European accent - so it felt like I was getting grilled by Putin.

In the end, I ended up having a panic attack infront of all my work colleagues & everyone else in the venue eating due to the immense guilt I felt (& am still feeling right now lol).

TLDR; Accidentally ordered an alcoholic beer instead of a non-alcoholic beer for a customer - who ended up drinking it & in turn I aided in destroying his 10 years of sobriety

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