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On Sunday (mothers day) I went and bought my mom a visa gift card. She's been low on money lately and I figured getting a $300 gift card would allow her to pay for groceries and everything she needs without having to worry.
She first tried to use the card yesterday, once to buy food and the other to buy groceries and the card wouldn't scan. Figured it was just an issue with the strip on the back and that's why it wouldn't scan.
Called the gift card company last night to find that the gift card had the right address but the wrong name. At the time I could not figure out what name it was registered under. I started a case for fraud and figured I had registered it under a nickname.
I called again today to double check and see if it was just a nickname, only to find out that now the name and address were both wrong. I went through every name I could think of and nothing matched.
I told him how I bought it, it was still in the package, the piece wasn't tore off the bar code. I went to self check out because the store had 2 lanes open and both had really long lines. After scanning and the machine asking me how much, the machine then asked for my name and address to register the card. Which to me wasn't unusual. I had never bought a gift card before. Well the guy I was talking to said that they had never heard of someone being asked to register the card right away in store before.
I went in today to the website to find that someone had spend $299.15 at a bulk store today, just a few minutes ago. I'm unsure why when the original dispute was made the card wasn't cancelled or freezer. But now I need to wait 7 to 10 days when my mom was supposed to buy her groceries tomorrow. She has no money to get groceries and I have no money to spare to help.
TL;DR: Bought a $300 gift card at the store, self check out machine asked me for my name and address to register card, thought nothing about it. Someone registered the card this morning and spend almost all of it.
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