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TIFU by assisting the nicest old lady I've ever met

Obligatory "this didn't actually happen today", but in fact 14 years ago. Posting the story here because I've been wracked with shame by this incident ever since.

I had been doing work experience in my home city during high school and was on my way home. My hometown has a public transport system that includes a Free Bus, which at the time was relatively new. The Free Bus does a complete circuit, and the buses run in both directions.

As I was waiting for my bus, I was approached by an old lady; she looked to be 70+, and she was asking for directions to the nearby Novotel. She was asking if she was on the right side of the road to get the Free Bus there. I told her that if she stayed on this side, she would pretty much have to complete the entire circuit before reaching the Novotel, and she needed to take the bus on the other side of the road instead. That bus was quickly approaching from down the street, and I told her to hurry so she didn't miss it. She thanked me for my help and went away. During the entire interaction, she was pleasant, smiley, and her eyes were full of kindness. She seemed like one of those old people who saw goodness in everything, and I went away from that interaction with a warm feeling inside.

Shortly after this, my bus arrived and I got on. I only made it a couple of stops before I realised what I'd done; I had misinterpreted her request to go to the Novotel with a request to go to the Hospital. The advice I gave her was correct for the hospital, but directly the opposite for the Novotel. I had accidentally told her to get on the wrong bus, and if she stayed on it all the way to the Novotel, it would have been about a 40 minute journey instead of a 5 minute one. For the rest of the day, all I could think about was that kindly woman's smile getting more and more diminished as more of her time was wasted, and wondered what she thought of me now. I wonder if she tells stories of the horrible and cruel prankster who deliberately led her astray for no reason.

TL;DR: I wasted 30 minutes of an old woman's life by directing her in the exact wrong direction, paying back her kindness with unintended cruelty

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