Skip to main content

TIFU by eating chocolate covered pretzels

Post a Comment

TIFU blamed Verizon for my phone dialing error

I'm GenX (47M) and OFTEN make fun of Boomers' tech support problems as my partner (45M) and I frequently help our Boomer parents, relatives, and co-workers sort-out basic consumer tech problems (e.g. smartphone, WiFi, computer, etc.).

A couple of days ago I tried to call my partner while I was picking him up from his work. I rarely call him because he has worked from home since the pandemic, but I was driving and couldn't text him.

Instead of getting his voicemail, I heard a message, 'This Verizon number is temporarily unavailable...'. We're on the same Verizon account and I pay the bills, so I knew there must be a problem. Eventually, I called him through Facebook messenger.

When we got home, I reset the network settings and rebooted both phones, but still received the same message. I eventually spent over an hour with Verizon tech support making sure my number was not blocked on his phone. The tech support agent advised that I should get a new SIM card at a store, but from his tone it sounded like he was stumped.

I set-up an appointment at the nearest Verizon store this weekend to get a new SIM card. The first store we were referred to on the Verizon website turned out to be a dealer that didn't provide free tech support. So, we made another appointment at a real Verizon store across town. The appointment was useless as we still waited an hour while the store was swamped with walk-in customers.

I told the store rep that tech support told us get a new SIM card. The rep quickly installed a new SIM and I tried calling my partner again. Again the same Verizon message was received. The rep reset my partner's phone and reviewed the blocked numbers on both of our phones, but no solution.

Then after another reboot, the rep noticed that I was using favorites to dial my partner. She opened up my favorite listing and realized his work telephone numbers were in the favorites. Somehow my favorite quick dial was calling his work number. His work number had been forwarded to his cell phone, so my prior calls had worked. However, his work discontinued his directly office number recently which happened to also be with Verizon. My middled-aged eyes didn't notice the small text indicating his work number was being called.

The Verizon rep his polite, but was almost as shocked as me. I basically wasted hours of Verizon's time on the phone and TWO stores and got a new SIM card to resolve what as me dialing the wrong the number.

TL;DR wasted hours of time with Verizon tech support and in-store reps to realize that I had programmed the wrong phone number in my iPhone favorites.

Labels:

Comments

Post a Comment

Popular posts from this blog

TIFU - Don’t do what I did

On Sunday morning Aug. 24th, I awoke to discover a large blind spot in my right eye, which turned out to be what is called wet age-related macular degeneration (AMD). It has resulted in a very significant, permanent loss of vision in that eye. Although I maintain good peripheral vision, whatever I focus on at best is very blurry, and mostly disappears. I can barely make out the large E at the top of the eye chart. If this happens to my left eye I’ll be unable to read or drive. It turns out that I missed the opportunity that I had to prevent this from becoming a serious problem because I failed to report what appeared to be minor changes in my vision. In the weeks prior to August I had noticed that what I knew to be straight lines appeared to my right eye to have a little waviness. I also noticed that the color of my front lawn, which I could see through the window from my recliner,  was subdued, looked almost gray, in my right eye. So I scheduled an eye exam, which revealed the p...
Post a Comment
Read more

TIFU by getting suspended for 2 days by my front office in school.

I (13M) am an African American student at Jeannette junior high who had got suspended for 2 days here. I was in math class minding my business until my teacher had told me to go to the main office, which posed no problem to me. As i went down there, the people of the front office had stopped me and made me get a new ID (yes, we have id's.) so i had asked them if i could maybe do a different alternative and call my mother to let her bring the Id here, even then, the Id isn't that important. So, although i was talking to them in a calm manner and not showing any signs of rebellion, they had threatened to call the police on me without thinking twice before calling my parents. This is where i started getting angry, and even then now the black peers agree that could have been a racially motivated action. They then told me to sit in the office conference room because of that, leading into more anger. They had then called my mother who had came over to the school didn't even let ...
Post a Comment
Read more

TIFU by putting my already skinny jeans in the dryer on high heat.

TL;DR: Was stupid and didn't realize I put my clothes on extra high heat in the dryer. Had to rock skintight skinny jeans all day with tighty whities (only clean pair I had since I procrastinate doing laundry like crazy). I guess the constant wedgies and squishing are punishment for my stupidity. Honestly don’t know who else to blame but myself for this. I’m a scatterbrained guy so I literally put the highest setting on a load with most of my clothes, and my skinny jeans that I was planning to wear today. You can probably already see where this is going, but somehow I didn’t. For context, these jeans were already pushing the limits of what could reasonably be called wearable. They fit, technically, but only in the sense that I could get them on with enough determination and a bit of strategic breathing. Sitting down in them was more of a commitment than a casual action. Still, they looked good, and I had convinced myself that discomfort was just part of the aesthetic. So this m...
Post a Comment
Read more