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Just a few days ago I went to an orthodontist to see about getting an orthodontic treatment to fix my teeth, I have had braces in the past but my retainers had broken for a month so they're just the slightest bit crooked. I was more concerned about potentially fixing my uneven jaw which I thought had the potential to be somewhat fixed by the aligners but after confirming with the doctor it was a miscommunication and I would need jaw surgery to alter anything with my jaw, so I wanted to cancel because I didn't care that much about slightly crooked teeth. Especially my insurance is ending at the beginning of next year because it's my parents insurance so they weren't able to pay that much. Fast forward to a couple days later I'm trying to cancel and I knew I was going to lose my $500 deposit which is fine, but apparently they want to charge me almost $1500 for the one appointment I had where they took x-rays and did the Imaging for my aligners. I've had so many back and forth calls with the office, my parents, and insurance, and I had to email the office and ask them to send the bill to my insurance, which I'm pretty sure that they should have done in the first place because I had already given them my insurance when I signed up. I feel like such an idiot for signing the papers without fully understanding what the treatment was going to fix and for losing so much money over basically nothing, but I figured $500 was better than $5,000, but now they want to charge more than a fifth of what the treatment would have been. So now I just get to wait and stress and have anxiety while I wait for them to send it to insurance and to see what I will have to pay. At least the $500 came out of the almost $1,500, but that's still such a significant amount of money. I know it'll be fine but it's so frustrating.
TL;DR: I impulsively started an aligner treatment, canceled when I realized it wouldn't also help align my jaw and insurance wouldn't cover enough to make it worth it, and now im being billed almost $1500 for one appointment and no aligners even given.
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