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TIFU by doing Tech Support

This happened a few years ago.

I'm known in the family as the person who everyone comes for any sort of technical support.

I work in IT and have always been into Gadgets and Tech.

My wife and I were invited to her cousin's place for dinner. After dinner he needed to do some work on his laptop. Knowing that I worked in IT, he mentioned his laptop was really slow.

I decided to have a look and noticed he had all sorts of unnecessary applications and processes running.

I do my usual thing of uninstalling unnecessary applications, clearing browser cache, etc.

All good, so far.

Everyone knows that when doing troubleshooting you should always turn it off and back on.

This where TIFU kicks in.

I restarted the computer.

What he didn't mention was that he had never restarted or powered off his windows laptop in his years of ownership. Not once!

The laptop became almost unusable after restart.

It was taking 10 mins to just register a click!

The restart caused all the bugs and glitches to go crazy.

What was supposed to be a quick 30 mins troubleshooting, ended being nearly 4 hours to get it to barely usable state.

I left that night feeling guilty that his crappy laptop became even worse due to my restart.

TLDR: I restarted a family members computer as a troubleshooting step. Almost bricked the computer as it hadn't been restarted ever, not once in the years he'd owned it.

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