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TIFU by talking shit about a client while my AI notetaker was still recording

My boss slacked me a screenshot this afternoon with just a question mark under it, and I knew right away exactly what I'd done.

For context, I use one of those AI notetakers that sit in on your calls and email out a summary the moment you hang up, and a while back I turned on a setting to have it send that summary automatically to everyone on the invite, then forgot the setting even existed like an idiot.

So this morning we get on a call with a client who's been, to put it kindly, high-maintenance.

In the couple of minutes before they joined, my 2 coworkers and I were venting the way you do when you think it's just you…

One of us saying the account was going to churn anyway and another saying we'd padded the timeline because this client never approves anything on the first try, then they joined and we were perfectly pleasant to their face, had a totally normal call, and all hung up thinking everything was fine.

And the notetaker did what it was built to do, it recorded the whole call including those couple of minutes before the client joined, then turned the lot into a summary and emailed it to everyone on the invite, the client included.

I didn't find out until my boss's question mark landed, by which point the client had already replied to all of us asking, word for word, what "padded the timeline" was supposed to mean, with the whole BuildBetter summary quoted right there underneath.

My whole afternoon's gone to damage-control calls, the account's now 2 levels above me, and I've switched off every automation I own since, even a few that never did anything wrong, because I don't trust myself with a checkbox anymore.

The tool did nothing wrong, it did exactly what I set it up to do, and I'm the genius who armed it a year ago and walked away.

TL;DR: left auto-send on for my AI meeting notes, forgot about it, and it emailed a difficult client the 2 minutes of us trashing them right before they joined the call.

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